Customer Service

To register and create your Member Profile, click here.

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As a registered member you will receive exclusive benefits:

Be the First to Know
The latest information from The World of Jo Malone™: from limited edition collections and product launches to unique gift ideas.

Fast Checkout
By storing your billing and delivery address information, we can make shopping online quicker and easier.

Order Tracking
To keep you up-to-date with exactly where your purchase is, and when it will arrive with you.

Order History
Ensure your personal shopping and gift giving needs are met with ease by ordering from your past purchases.

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At Jo Malone London we respect your privacy. We will never give your personal information to anyone unless you request us to do so or unless it is in accordance with clause 5 of our Privacy Policy.

Jo Malone Online Privacy Policy